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Frequently Asked Questions

Do you offer a free trial?

Yes! All plans come with a complimentary 30 day free trial.

Will Give River work for my team?

We create a positive and productive culture in teams of all types: companies, communities, clubs and schools.  If your team values are aligned with our mission to build happy, healthy, high-performing teams, then Give River is for you.  Every team is unique, and that's why Give River is flexible, customizable, and includes onboarding and ongoing support from team culture experts.

How long does it take to see results?

Generally speaking, you can expect results within 1 month, with team members investing a few minutes per day, two to three days per week.  Our platform is designed to be efficient and non-disruptive to your workflow.

What is your satisfaction guarantee?

If you are unsatisfied for any reason, we will refund the cost of your subscription for 2 months.  Unlike many of our competitors, we offer monthly billing and no long-term contracts.

What does it mean to be an "employer of choice"?

Being an "employer of choice" means having a reputation as a desirable place to work, where top talent actively seeks to be employed.  It implies that the organization offers an attractive culture, competitive benefits, opportunities for growth, and a supportive environment that prioritizes employee well-being and development.Becoming an “employer of choice” is statistically shown create higher retention rates, better performance, and a stronger overall brand reputation.

How does Give River help our team become an "employer of choice"?

Give River is a platform designed to enhance employee fulfillment and create positive work environments. It achieves this by 1) cultivating positive workplace culture, 2) prioritizing wellness and growth with integrated learning, 3) enhancing engagement through gamification, 4) developing emotional Intelligence and mindfulness, 5) strengthening employer brand through community and charitable impact, and 5) providing hands-on guidance and support.
By addressing these key areas, Give River helps companies build happier, healthier, and more productive teams, ultimately leading to long-term success.

How quickly can we get Give River up and running for our team?

Ultimately, it depends upon the size of your team and your current tools (HRIS, communications technologies) and special considerations. Smaller teams can get setup in a couple of hours, and larger more complex teams will take longer. Your 1:1 customer support specialist will guide you through a clear Go Live Plan to minimize the effort needed and ensure the process is smooth and efficient.

How do we measure success with Give River?

You Admin Insights page tracks a number of key metrics to help you understand how Give River is working for your team. This includes overall engagement, employee sentiment, team member connections, and more.

What happens if my team doesn't use it?

It is common for teams to encounter challenges when adopting new habits and technologies. In fact, extensive research has shown that implementing new tools and technology often causes stress and are frequently unsuccessful. We have designed Give River with that awareness, and that is why our approach is remarkably effective.

Our clients experience greater than 80% engagement within the first month, and participation almost always grows from there.

However, if engagement is flagging, your support specialist will work with you to analyze the reasons and develop a plan to address them. It is typical for teams to go through an ebb and flow, and our platform is uniquely equipped to adapt to your team.

Does Give River integrate with our current HRIS or other technology?

We currently integrate with over a dozen common HRIS platforms, and are growing the list every day. We also integrate with Slack, MS Teams, and Outlook.

Our development team is fast and proficient at creating new integrations, and we look forward to the opportunity to earn your business.